Submitting eHelp Incidents Without Login

We’ve had a way for clients to submit issues and log them automatically for several months. Problem is, few clients use the system. That’s too bad because the system automatically logs the issue, sends emails to appropriate DGG staff to immediately start the resolution process, and can generate pages if necessary. Finally, we have some video training showing you how to use this feature. Take a look and let us know if you find this useful.