When was the last time your computer software company gave you a suggestion that improved your business?

I’ve been asking businesspeople I know this question lately. I seem to be getting a lot of blank stares. Too bad.
See, I thought computers were just tools. They did things that businesses needed doing. So it’s sad to me that many businesses don’t think about their computer software (and computer systems, for that matter) as business tools.
We live (still) in a break / fix world. Where even managed services and outsourced service providers tout their ability to prevent problems. “We keep clients from having to worry about maintaining their own systems.” “We provide the technical experts.” “We do the backups.” etc.
No one that I’m hearing says, “We improve client businesses.”
That’s what Data Guidance Group was started to do. That’s what we do every day.
Haven’t gotten a good suggestion lately? Contact me.