IT Professionals Don’t Think Business

There was a Gartner Group report some months back that contained a statement that (roughly) said, “It’s easier to train a business person in IT than to train an IT person in business.”
In many ways, I agree. The thinking processes are different. The objectives are different. True IT people are analytical and technical. Many business people are intuitive and relationship oriented. Not that each couldn’t learn from the other.
However, the more I work with IT professionals, the more I see that there is a central problem that I’m beginning to call the IT Effectiveness CHASM. It’s produced by a simple fact: IT objectives are often different from business objectives. In many cases, they aren’t even on the same page, and they can’t be easily translated to one another.
I’m working on ways that will work for both the IT side and the business side to bridge the gap.