If I Visit Your Site, Don’t Call Me

This morning, I had forgotten the password I used for a site that I needed to make a change on. The account is a free account, so I simply put in my email address and pressed the “reset my password” button. The email came in. I changed the setup. Then while I was on the site, I decided to add another item to my configuration. I’d forgotten that the limit for the free account was two items, and I already had two set up. The site redirected me to the paid signup form. A basic account was $20 per month. Not a huge fee. But the value of having three items monitored by the site was about $0.50 per month. Needless to say, I logged out of the account and moved on with my day.

I was in the middle of doing something else less than 10 minutes later when the phone rang, and I answered. It was the company whose website I’d just been on. Now don’t get me wrong. I’m a programmer. I know it’s pretty easy to create a site that sends an email or a notice when someone does certain things on the site. But having someone call immediately after I’ve made a quick change on the site to sell me a service is a bit much. It’s a little bit creepy. It reminds me that my privacy is being violated every day I use the internet. I don’t mind the sales effort; I respect it. But if I had wanted to buy the service, I’d have bought. I see this as desperate. Maybe others don’t feel that way.

My $0.02