The bad news about the 2013 release of QuickBooks Enterprise Solutions’ performance continues to roll in. We’ve seen another set of data indicating that many companies have performance problems that Intuit doesn’t seem able to fix. Intuit released an update earlier in the year that supposedly fixed the performance issue. Our clients tell us it did not. Now we’re beginning to see information from companies considering dumping QuickBooks.
Intuit? Are you listening? When can we expect a fix? Intuit?
We’ve heard from several clients and through the grapevine that QuickBooks 2013 has significant performance problems, particularly with large databases. What constitutes a large database depends on who you ask, but I would generally say anything above 500Mb (0.5 Gb) is a large database. This has been reported on Pro and QuickBooks Enterprise Solution, and may affect other editions.
For now, the issues we are hearing about suggest that there may be a fix on the way soon. The performance issues are severe enough that I’d expect Intuit to have a fix for this soon. We don’t have any inside information, though.
For now, we recommend that you hold off on your 2013 upgrade unless your database is small or you have a very big need for a 2013 feature. I will post more information as we get it.
Dave Matthew has emailed me a couple of times telling me that I should take a look at his Peachtree vs. QuickBooks review. As per the usual review, there is the list of features with a checkmark in the column indicating whether each package has the feature. And therein lies the problem with all reviews of this type. The list of features is chosen not to be comprehensive, but to reflect whatever bias the review has.
In the products compared, I note quickly the omission of Intuit’s QuickBooks Enterprise Solution–considerably more expensive than the others, but lifting the 5 user limit.
Bottom line: if you’re looking for a review to tell you which product is “best,” you have to define what you mean by “best.” My experience is that “best” is different for every client. Don’t buy software based on reviews, and be very suspicious of any review you see. Ask yourself, does the reviewer have bias? What is it? What economic stake do they have in the outcome of your decision? (As an example, you should know that I work with QuickBooks. I also work with a Sage product and a Microsoft product in the same general space.)
Second bottom line: Most really small businesses (less than 5 users) don’t really need much accounting. They see it as a cost center, and use it to keep records they are required to keep. In this space, you can pretty much choose whatever you want. Most of our clients wind up picking QuickBooks for a simple reason: Most bookkeepers and accountants are familiar with it. Unfortunately, there’s no other software so ubiquitous.
David, I’m not sure that was what you wanted, but it’s the opinion of someone with just over 25 years experience in what is now the ERP space.
Peachtree vs Quickbooks | A Comparison for Small Business Owners